Bugzilla is the best open source bug tracking system. Very simple to use with lot of features. Bugzilla allows you to track the bugs and collaborate with developers and other teams in your organization effectively.
This is a detailed step-by-step bugzilla installation guide for Linux.
1. Verify Perl Version
Make sure your perl version is >= 5.8.1 as shown below.
# perl -v
This is perl, v5.8.8 built for i386-linux-thread-multi
Most Linux distributions comes with perl. If you don’t have it on yours, download and install it from corresponding distribution website.
2. Install MySQL Database
Make sure your MySQL version is >= 4.1.2 as shown below.
# mysql -V
mysql Ver 14.12 Distrib 5.0.77, for redhat-linux-gnu (i686) using readline 5.1
If you don’t have mysql, install it as using yum groupinstall, or based on LAMP install article, or based on mysql rpm article.
3. Install Apache
If you already have apache installed, make sure you are able to access it by using http://{your-ip-address}.
4. Download latest Bugzilla tar ball
Download the latest stable release from
bugzilla download page. Extract the bugzilla*.tar.gz file to the apache document root directory as shown below.
# cd ~
# wget http://ftp.mozilla.org/pub/mozilla.org/webtools/bugzilla-3.6.tar.gz
# cd /var/www/html
# tar xvfz /usr/save/bugzilla-3.4.6.tar.gz
5. Execute the bugzilla checksetup.pl
Bugzilla checksetup.pl program will verify whether all the required perl modules are installed. This will also display a list of all missing bugzilla modules that needs to be installed.
You can run the checksetup.pl program as many times as you like until you’ve verified all the required perl modules are installed.
Following is the output of 1st run of checksetup.pl, where is has listed all the missing optional and required modules.
# cd /var/www/html/bugzilla-3.4.6
# ./checksetup.pl --check-modules
COMMANDS TO INSTALL OPTIONAL MODULES:
GD: /usr/bin/perl install-module.pl GD
Chart: /usr/bin/perl install-module.pl Chart::Base
Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image
GDTextUtil: /usr/bin/perl install-module.pl GD::Text
GDGraph: /usr/bin/perl install-module.pl GD::Graph
XML-Twig: /usr/bin/perl install-module.pl XML::Twig
MIME-tools: /usr/bin/perl install-module.pl MIME::Parser
libwww-perl: /usr/bin/perl install-module.pl LWP::UserAgent
PatchReader: /usr/bin/perl install-module.pl PatchReader
PerlMagick: /usr/bin/perl install-module.pl Image::Magick
perl-ldap: /usr/bin/perl install-module.pl Net::LDAP
Authen-SASL: /usr/bin/perl install-module.pl Authen::SASL
RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius
SOAP-Lite: /usr/bin/perl install-module.pl SOAP::Lite
HTML-Parser: /usr/bin/perl install-module.pl HTML::Parser
HTML-Scrubber: /usr/bin/perl install-module.pl HTML::Scrubber
Email-MIME-Attachment-Stripper: /usr/bin/perl install-module.pl Email::MIME::Attachment::Stripper
Email-Reply: /usr/bin/perl install-module.pl Email::Reply
TheSchwartz: /usr/bin/perl install-module.pl TheSchwartz
Daemon-Generic: /usr/bin/perl install-module.pl Daemon::Generic
mod_perl: /usr/bin/perl install-module.pl mod_perl2
YOU MUST RUN ONE OF THE FOLLOWING COMMANDS (depending on which database you use):
PostgreSQL: /usr/bin/perl install-module.pl DBD::Pg
MySQL: /usr/bin/perl install-module.pl DBD::mysql
Oracle: /usr/bin/perl install-module.pl DBD::Oracle
COMMANDS TO INSTALL REQUIRED MODULES (You *must* run all these commands and then re-run checksetup.pl):
/usr/bin/perl install-module.pl CGI
/usr/bin/perl install-module.pl Digest::SHA
/usr/bin/perl install-module.pl Date::Format
/usr/bin/perl install-module.pl DateTime
/usr/bin/perl install-module.pl DateTime::TimeZone
/usr/bin/perl install-module.pl Template
/usr/bin/perl install-module.pl Email::Send
/usr/bin/perl install-module.pl Email::MIME
/usr/bin/perl install-module.pl Email::MIME::Encodings
/usr/bin/perl install-module.pl Email::MIME::Modifier
/usr/bin/perl install-module.pl URI
To attempt an automatic install of every required and optional module with one command, do:
/usr/bin/perl install-module.pl --all6. Execute bugzilla install-module.pl
As suggested by the output of the checksetup.pl, you can execute the install-module.pl to install all bugzilla required and optional perl modules.
# /usr/bin/perl install-module.pl --all
Please review the output of the above install-module.pl to make sure everything got install properly. There is a possibility that some of the modules failed to install (may be because some required OS packages were missing).
Execute the checksetup.pl to verify whether all the modules got installed properly.
Following is the output of 2nd run of the checksetup.pl:
# ./checksetup.pl --check-modules
COMMANDS TO INSTALL OPTIONAL MODULES:
GD: /usr/bin/perl install-module.pl GD
Chart: /usr/bin/perl install-module.pl Chart::Base
Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image
GDTextUtil: /usr/bin/perl install-module.pl GD::Text
GDGraph: /usr/bin/perl install-module.pl GD::Graph
XML-Twig: /usr/bin/perl install-module.pl XML::Twig
PerlMagick: /usr/bin/perl install-module.pl Image::Magick
SOAP-Lite: /usr/bin/perl install-module.pl SOAP::Lite
mod_perl: /usr/bin/perl install-module.pl mod_perl2
YOU MUST RUN ONE OF THE FOLLOWING COMMANDS (depending on which database
you use):
PostgreSQL: /usr/bin/perl install-module.pl DBD::Pg
MySQL: /usr/bin/perl install-module.pl DBD::mysql
Oracle: /usr/bin/perl install-module.pl DBD::Oracle7. Install missing Perl Modules
As we see from the above checksetup.pl output, some of the optional modules and required module installed was not completed when we ran the install-module.pl.
So, we have to install the missing modules manually one-by-one to figure out the issues and fix it one-by-one.
Refer to the “Troubleshooting Section” at the end for list of all the issues that I faced while installing the perl modules required for bugzilla (along with the solution on how to fix those issues).
8. Final checksetup.pl –check-modules verification
Execute checksetup.pl –check-modules again as shown below as final verification to make sure all the modules got installed successfully.
# ./checksetup.pl --check-modules
* This is Bugzilla 3.4.6 on perl 5.8.8
* Running on Linux 2.6.18-164.el5PAE #1 SMP Thu Sep 3 04:10:44 EDT 2009
Checking perl modules...
Checking for CGI.pm (v3.21) ok: found v3.49
Checking for Digest-SHA (any) ok: found v5.48
Checking for TimeDate (v2.21) ok: found v2.24
Checking for DateTime (v0.28) ok: found v0.55
Checking for DateTime-TimeZone (v0.71) ok: found v1.17
Checking for DBI (v1.41) ok: found v1.52
Checking for Template-Toolkit (v2.22) ok: found v2.22
Checking for Email-Send (v2.00) ok: found v2.198
Checking for Email-MIME (v1.861) ok: found v1.903
Checking for Email-MIME-Encodings (v1.313) ok: found v1.313
Checking for Email-MIME-Modifier (v1.442) ok: found v1.903
Checking for URI (any) ok: found v1.54
Checking available perl DBD modules...
Checking for DBD-Pg (v1.45) not found
Checking for DBD-mysql (v4.00) ok: found v4.013
Checking for DBD-Oracle (v1.19) not found
The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.44
Checking for Chart (v1.0) ok: found v2.4.1
Checking for Template-GD (any) ok: found v1.56
Checking for GDTextUtil (any) ok: found v0.86
Checking for GDGraph (any) ok: found v1.44
Checking for XML-Twig (any) ok: found v3.34
Checking for MIME-tools (v5.406) ok: found v5.427
Checking for libwww-perl (any) ok: found v5.834
Checking for PatchReader (v0.9.4) ok: found v0.9.5
Checking for PerlMagick (any) ok: found v6.2.8
Checking for perl-ldap (any) ok: found v0.4001
Checking for Authen-SASL (any) ok: found v2.1401
Checking for RadiusPerl (any) ok: found v0.17
Checking for SOAP-Lite (v0.710.06) ok: found v0.711
Checking for HTML-Parser (v3.40) ok: found v3.65
Checking for HTML-Scrubber (any) ok: found v0.08
Checking for Email-MIME-Attachment-Stripper (any) ok: found v1.316
Checking for Email-Reply (any) ok: found v1.202
Checking for TheSchwartz (any) ok: found v1.10
Checking for Daemon-Generic (any) ok: found v0.61
Checking for mod_perl (v1.999022) ok: found v2.000004
9. Create localconfig file using checksetup.pl
Execute checksetup.pl without any argument, which will create a localconfig file in the current directory. The localconfig file contains the key configuration parameters used by the bugzilla (for example, mysql db username and password).
# ./checksetup.pl
Reading ./localconfig...
This version of Bugzilla contains some variables that you may want to
change and adapt to your local settings. Please edit the file
./localconfig and rerun checksetup.pl.
The following variables are new to ./localconfig since you last ran
checksetup.pl: create_htaccess, webservergroup, db_driver, db_host, db_name, db_user, db_pass, db_port, db_sock, db_check, index_html, cvsbin, interdiffbin, diffpath, site_wide_secret
10. Modify the localconfig file.
The only thing you need to modify the localconfig file is MySQL database db password by changing the $db_pass variable as shown below.
# vi ./localconfig
$db_pass = 'Bugs4All';
11. Modify /etc/my.cnf to increase bugzilla attachment size
Set the max_allowed_packet to 4M in the /etc/my.cnf to increase bugzilla attachment size.
# cat /etc/my.cnf
[mysqld]
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
user=mysql
# Default to using old password format for compatibility with mysql 3.x
# clients (those using the mysqlclient10 compatibility package).
old_passwords=1
# Disabling symbolic-links is recommended to prevent assorted security risks;
# to do so, uncomment this line:
# symbolic-links=0
# Allow packets up to 4MB
max_allowed_packet=4M
[mysqld_safe]
log-error=/var/log/mysqld.log
pid-file=/var/run/mysqld/mysqld.pid
Restart the mysqld after this change.
# service mysqld restart
12. Create bugs mysql user
Add bugzilla user (bugs) to the mysql database as shown below.
# mysql -u root -p
mysql> GRANT SELECT, INSERT,
UPDATE, DELETE, INDEX, ALTER, CREATE, LOCK TABLES,
CREATE TEMPORARY TABLES, DROP, REFERENCES ON bugs.*
TO bugs@localhost IDENTIFIED BY 'Bugs4All';
mysql> FLUSH PRIVILEGES;
13. Create the bugzilla database
Execute the checksetup.pl (without any arguments) again to create the mysql bugzilla database. Since the localconfig file already exist, the second time when you execute the checksetup.pl, it will create the mysql database based on the information from localconfig file.
# ./checksetup.pl
Creating database bugs...
Building Schema object from database...
Adding new table bz_schema ...
Initializing the new Schema storage...
Adding new table attach_data ...
Adding new table attachments ...
Adding new table bug_group_map ...
Adding new table bug_see_also ...
Adding new table bug_severity ...
Adding new table bug_status ...
Inserting values into the 'priority' table:
Inserting values into the 'bug_status' table:
Inserting values into the 'rep_platform' table:
Creating ./data directory...
Creating ./data/attachments directory...
Creating ./data/duplicates directory...
Adding foreign key: attachments.bug_id -> bugs.bug_id...
Adding foreign key: attachments.submitter_id -> profiles.userid...
Adding foreign key: bug_group_map.bug_id -> bugs.bug_id...
14. Create bugzilla administrator account.
At the end of the ./checksetup.pl execution, it will detect that you don’t have an adminsitrator account and request you to enter administration login information as shown below.
Looks like we don't have an administrator set up yet. Either this is
your first time using Bugzilla, or your administrator's privileges
might have accidentally been deleted.
Enter the e-mail address of the administrator: suresh@sureshkumarpakalapati.in
Enter the real name of the administrator: Suresh Kumar Paklapati
Enter a password for the administrator account: NotRealPwd
Please retype the password to verify: welcome
suresh@4medica.com is now set up as an administrator.
Creating default classification 'Unclassified'...
Creating initial dummy product 'TestProduct'...
Now that you have installed Bugzilla, you should visit the 'Parameters'
page (linked in the footer of the Administrator account) to ensure it
is set up as you wish - this includes setting the 'urlbase' option to
the correct URL.
15. Configure apache for mod_perl
Rename the bugzilla directory. (i.e remove the version number in it)
# cd /var/www/html
# mv bugzilla-3.4.6/ bugzilla
Add the following two lines to httpd.conf
# tail -2 /etc/httpd/conf/httpd.conf
PerlSwitches -I/var/www/html/bugzilla -I/var/www/html/bugzilla/lib -w -T
PerlConfigRequire /var/www/html/bugzilla/mod_perl.pl
Verify the Group in httpd.conf matches the webservergroup in localconfig
# cd /var/www/html/bugzilla/
# grep webservergroup localconfig
$webservergroup = 'apache';
# grep Group /etc/httpd/conf/httpd.conf
Group apache
16. Final checksetup.pl execution
Execute the checksetup.pl again.
# ./checksetup.pl
Reading ./localconfig...
Removing existing compiled templates...
Precompiling templates...done.
Fixing file permissions...
Now that you have installed Bugzilla, you should visit the 'Parameters'
page (linked in the footer of the Administrator account) to ensure it
is set up as you wish - this includes setting the 'urlbase' option to
the correct URL.
17. Login to bugzilla and complete one time setup.
Start the apache, go to http://{your-ip-address}/bugzilla and login using the administrator account you created above.
From the bugzilla UI, at the footer -> Administration -> Parameters -> ‘Required Settings’ section -> Fill-out following information:
maintainer: suresh@sureshkumarpakalapati.in
urlbase: http://{your-ip-address}/
Note: Depending on your setup, go to -> User Authentication -> and you might want to change requiredlogin and emailregexp parameter.
Troubleshooting Bugzilla Install Issues
Issue1: DBD::mysql module failed
The DBD:mysql perl module failed with the “mysql.h: No such file or directory” error message as shown below.
# /usr/bin/perl install-module.pl DBD::mysql
dbdimp.h:22:49: error: mysql.h: No such file or directory
dbdimp.h:23:45: error: mysqld_error.h: No such file or directory
dbdimp.h:25:49: error: errmsg.h: No such file or directory
In file included from dbdimp.c:20:
dbdimp.h:144: error: expected specifier-qualifier-list before âMYSQLâ
dbdimp.h:236: error: expected specifier-qualifier-list before âMYSQL_RESâ
Solution1: install mysql-devel
Error message “mysql.h: No such file or directory” is because mysql-devel package was missing as shown below.
# rpm -qa | grep -i mysql
MySQL-python-1.2.1-1
mysql-5.0.77-4.el5_4.2
mysql-connector-odbc-3.51.26r1127-1.el5
mysql-server-5.0.77-4.el5_4.2
libdbi-dbd-mysql-0.8.1a-1.2.2
perl-DBD-MySQL-3.0007-2.el5
Install the mysql-devel package as shown below.
# yum install mysql-devel
# rpm -qa | grep -i "mysql-devel"
mysql-devel-5.0.77-4.el5_4.2
DBD::mysql installation will go through without any issues now.
# /usr/bin/perl install-module.pl DBD::mysql
Issue2: GD failed with missing gdlib-config / libgd
Installing GD module failed with the following error message.
# /usr/bin/perl install-module.pl GD
**UNRECOVERABLE ERROR**
Could not find gdlib-config in the search path. Please install libgd 2.0.28 or higher.
If you want to try to compile anyway, please rerun this script with the option --ignore_missing_gd.
Running make test
Make had some problems, maybe interrupted? Won't test
Running make install
Make had some problems, maybe interrupted? Won't install
Solution2: Install gd-devel package
Install libgd (i.e gd-devel package) as shown below to fix the GD module issue.
# yum install gd-devel
# rpm -qa | grep gd
gd-2.0.33-9.4.el5_4.2
gd-devel-2.0.33-9.4.el5_4.2
GD got installed without any issues after insingalling gd-devel package.
# /usr/bin/perl install-module.pl GD
Issue3: Twig Failed with expat.h error
Twig module failed to install with the error message “expat.h: No such file or directory” as shown below.
# /usr/bin/perl install-module.pl XML::Twig
Expat.xs:12:19: error: expat.h: No such file or directory
Expat.xs:60: error: expected specifier-qualifier-list before XML_Parser
Solution3: Install expat and expat-devel for Twig
Install expat and expat-devel package as shown below.
# yum install expat
# yum install expat-devel
Now install Twig without any issues.
# /usr/bin/perl install-module.pl XML::Twig
Issue4: Image::Magick failed to install
Image::Magick installation failed with “magick/MagickCore.h: No such file or directory” error message as shown below.
# /usr/bin/perl install-module.pl Image::Magick
Note (probably harmless): No library found for -lMagickCore
Magick.xs:64:31: error: magick/MagickCore.h: No such file or directory
Magick.xs:171: error: expected specifier-qualifier-list before ‘MagickRealType’
Magick.xs:192: error: expected specifier-qualifier-list before ‘ImageInfo’
Magick.xs:214: error: ‘MagickNoiseOptions’ undeclared here (not in a function)
Magick.xs:214: warning: missing initializer
Solution4: Image::Magick failed to install
Make sure following ImageMagic related packages are present.
# rpm -qa | grep -i Image
ImageMagick-6.2.8.0-4.el5_1.1
ImageMagick-c++-devel-6.2.8.0-4.el5_1.1
ImageMagick-devel-6.2.8.0-4.el5_1.1
ImageMagick-c++-6.2.8.0-4.el5_1.1
ImageMagick-perl-6.2.8.0-4.el5_1.1
In my case, ImageMagic-devel was missing. So, installed it as shown below. After that, Image::Magick perl module got installed successfully.
# yum install ImageMagick-devel
# /usr/bin/perl install-module.pl Image::Magick
Issue5: SOAP::Lite failed to install
SOAP::Lite module failed to install with “Cannot locate version.pm in @INC” message as shown below.
#/usr/bin/perl install-module.pl SOAP::Lite
Failed test 'use SOAP::Lite;' at t/SOAP/Data.t line 5.
Tried to use 'SOAP::Lite'.
Error: Can't locate version.pm in @INC
Solution5: Install version.pm required for SOAP::Lite
Installed version.pm as shown below. After this, SOAP::Lite got installed without any issue.
# perl -MCPAN -e 'install version'
# /usr/bin/perl install-module.pl SOAP::Lite
Issue6 (and Solution6): mod_perl was missing
Don’t install mod_perl using /usr/bin/perl install-module.pl mod_perl2 . Insetad, use yum to install mod_perl as shown below.
# yum install mod_perl
Issue7: Apache start failed
Starting apache failed with “Cannot locate Template/Config.pm in @INC” error message.
# service httpd restart
Stopping httpd: [ OK ]
Starting httpd: Syntax error on line 994 of /etc/httpd/conf/httpd.conf:
Can't locate Template/Config.pm in @INC
Solution7: Install Template-Tool Kit as shown below
Install Template-Tool kit to fix the above apache error message
# cpan
cpan> i /Template-Toolkit/
Distribution A/AB/ABEL/Eidolon-Driver-Template-Toolkit-0.01.tar.gz
Distribution A/AB/ABW/Template-Toolkit-1.07.tar.gz
Distribution A/AB/ABW/Template-Toolkit-2.22.tar.gz
Distribution I/IN/INGY/Template-Toolkit-Simple-0.03.tar.gz
4 items found
cpan> install A/AB/ABW/Template-Toolkit-2.22.tar.gz
Issue8: Apache start failed again
Starting apache failed with “Cannot locate DateTime/Locale.pm in @INC” error message.
# service httpd restart
Stopping httpd: [ OK ]
Starting httpd: Syntax error on line 994 of /etc/httpd/conf/httpd.conf:
Can't locate DateTime/Locale.pm in @INC
Solution8: Install DateTime/Locale.pm as shown below
Install DateTime/Locale.pm to fix the above apache error message
# cpan
cpan> install DateTime:Locale
Also, in your apache error_log if you see Digest/SHA.pm issue, you should install it as shown below.
# tail -f /etc/httpd/logs/error_log
Can't locate Digest/SHA.pm in @INC (@INC contains:
# cpan
cpan> install Digest::SHA
